Proposed digital marketing plan for a hotel located in a small-town. Case Hotel Camino de la Sal: Plan de marketing digital propuesto para un hotel ubicado en una ciudad pequeña. Caso Hotel Camino de la Sal.

In today's increasingly connected world, small hotels must leverage digital marketing to increase their visibility and attract a diverse audience. However, many entrepreneurs in the tourism and hotel sector face challenges such as lack of competitiveness, low revenues, high turnover and limited...

Descripción completa

Detalles Bibliográficos
Autores: Moya Sánchez, Daissy, Cuevas Pinzón, Jhony Alejandro
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Ecuador
Institución:Revista RICIT (UDET)
Repositorio:Revista RICIT
Idioma:español
OAI Identifier:oai:publicaciones.udet.edu.ec:article/188
Acceso en línea:https://publicaciones.udet.edu.ec/index.php/ricit/article/view/188
Access Level:acceso abierto
Palabra clave:Marketing Digital para Hoteles
Ciudades Pequeñas
comportamiento del consumidor
Optimización Web para Hoteles
plan de Marketing
digital marketing for hotels
small cities
marketing plan
web optimization for hotels
consumer behavior
Marketing digital
Buyer persona
Site
Redes Sociais
OTA
SEO
SEM
Descripción
Sumario:In today's increasingly connected world, small hotels must leverage digital marketing to increase their visibility and attract a diverse audience. However, many entrepreneurs in the tourism and hotel sector face challenges such as lack of competitiveness, low revenues, high turnover and limited knowledge of their consumers' behaviour and digital marketing strategies that can improve their online positioning in Search Engines, Online Travel Agencies (OTAs), and social media. The objective is to present a digital marketing plan for a small city hotel. The methodology used was the mixed approach, to analyse the marketing plans of four hotels and quantitative methods to analyse the booking behaviour of the Camino de la Sal Hotel from 2019 to 2023. The results indicate that tourists visit small cities expecting to find an environment that allows them to be digital nomads. The recommendations therefore set out ten positioning strategies, including search engine optimization (SEO), search engine marketing (SEM), social media advertising and OTAs.