The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism

Ram (2015 Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364 [Taylor & Francis Online], [Google Scholar] . Hostility or hospitality? A review on viole...

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Authors: Xu, Shi, Martinez, Larry R., Hubert, Van Hoof, Tews, Michael, Torres, Leonardo, Farfán, Karina
Format: article
Status:Published version
Publication Date:2015
Country:Ecuador
Institution:Universidad de Cuenca
Repository:Repositorio Universidad de Cuenca
Language:English
OAI Identifier:oai:dspace.ucuenca.edu.ec:123456789/28381
Online Access:http://dspace.ucuenca.edu.ec/handle/123456789/28381
http://dx.doi.org/10.1080/13683500.2015.1076771
Access Level:Open access
Keyword:Abusive Supervision
Turnover Intentions
Ecuador
Co-Worker Support
Perceived Organizational Support
Student Employee
High Power Distance Culture
id EC_e28a4f319461362d06fc4e51408bda12
oai_identifier_str oai:dspace.ucuenca.edu.ec:123456789/28381
network_acronym_str EC
network_name_str Ecuador
repository_id_str
dc.title.none.fl_str_mv The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
Current Issues in Tourism
title The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
spellingShingle The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
Xu, Shi
Abusive Supervision
Turnover Intentions
Ecuador
Co-Worker Support
Perceived Organizational Support
Student Employee
High Power Distance Culture
title_short The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
title_full The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
title_fullStr The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
title_full_unstemmed The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
title_sort The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourism
dc.creator.none.fl_str_mv Xu, Shi
Martinez, Larry R.
Hubert, Van Hoof
Tews, Michael
Torres, Leonardo
Farfán, Karina
author Xu, Shi
author_facet Xu, Shi
Martinez, Larry R.
Hubert, Van Hoof
Tews, Michael
Torres, Leonardo
Farfán, Karina
author_role author
author2 Martinez, Larry R.
Hubert, Van Hoof
Tews, Michael
Torres, Leonardo
Farfán, Karina
author2_role author
author
author
author
author
dc.subject.none.fl_str_mv Abusive Supervision
Turnover Intentions
Ecuador
Co-Worker Support
Perceived Organizational Support
Student Employee
High Power Distance Culture
topic Abusive Supervision
Turnover Intentions
Ecuador
Co-Worker Support
Perceived Organizational Support
Student Employee
High Power Distance Culture
description Ram (2015 Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364 [Taylor & Francis Online], [Google Scholar] . Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) posits that violence and harassment are areas of concern within the hospitality industry, and scholarly interest in abusive supervision in the workplace has grown since the last decade. This study extends Ram's (2015. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) assertion by examining the effect of abusive supervision experiences on student employees’ turnover intentions in a hospitality and tourism context in a high power distance culture, Ecuador. The results showed that abusive supervision was positively related to turnover intentions, and its effect was stronger than co-worker support, with the abusive supervision–turnover intentions relationship being fully mediated by perceived organizational support (POS). In addition, co-worker emotional support was found to attenuate the negative effects of abusive supervision on POS. All in all, the findings highlight the roles of POS in explaining the relation between abusive supervision and turnover intentions and co-worker emotional support in buffering the negative effect of abusive supervision. The important role of culture is discussed.
publishDate 2015
dc.date.none.fl_str_mv 2015
2017-10-24T17:43:18Z
2017-10-24T17:43:18Z
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv http://dspace.ucuenca.edu.ec/handle/123456789/28381
http://dx.doi.org/10.1080/13683500.2015.1076771
url http://dspace.ucuenca.edu.ec/handle/123456789/28381
http://dx.doi.org/10.1080/13683500.2015.1076771
dc.language.none.fl_str_mv eng
language eng
dc.rights.none.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
application/pdf
dc.source.none.fl_str_mv reponame:Repositorio Universidad de Cuenca
instname:Universidad de Cuenca
instacron:UCUENCA
instname_str Universidad de Cuenca
instacron_str UCUENCA
institution UCUENCA
reponame_str Repositorio Universidad de Cuenca
collection Repositorio Universidad de Cuenca
repository.name.fl_str_mv Repositorio Universidad de Cuenca - Universidad de Cuenca
repository.mail.fl_str_mv .
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spelling The impact of abusive supervision and co-worker support on hospitality and tourism student employees’ turnover intentions in Ecuador, current issues in tourismCurrent Issues in TourismXu, ShiMartinez, Larry R.Hubert, Van HoofTews, MichaelTorres, LeonardoFarfán, KarinaAbusive SupervisionTurnover IntentionsEcuadorCo-Worker SupportPerceived Organizational SupportStudent EmployeeHigh Power Distance CultureRam (2015 Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364 [Taylor & Francis Online], [Google Scholar] . Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) posits that violence and harassment are areas of concern within the hospitality industry, and scholarly interest in abusive supervision in the workplace has grown since the last decade. This study extends Ram's (2015. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) assertion by examining the effect of abusive supervision experiences on student employees’ turnover intentions in a hospitality and tourism context in a high power distance culture, Ecuador. The results showed that abusive supervision was positively related to turnover intentions, and its effect was stronger than co-worker support, with the abusive supervision–turnover intentions relationship being fully mediated by perceived organizational support (POS). In addition, co-worker emotional support was found to attenuate the negative effects of abusive supervision on POS. All in all, the findings highlight the roles of POS in explaining the relation between abusive supervision and turnover intentions and co-worker emotional support in buffering the negative effect of abusive supervision. The important role of culture is discussed.Ram (2015 Ram, Y. (2015). Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364 [Taylor & Francis Online], [Google Scholar] . Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) posits that violence and harassment are areas of concern within the hospitality industry, and scholarly interest in abusive supervision in the workplace has grown since the last decade. This study extends Ram's (2015. Hostility or hospitality? A review on violence, bullying and sexual harassment in the tourism and hospitality industry. Current Issues in Tourism. doi:10.1080/13683500.2015.1064364) assertion by examining the effect of abusive supervision experiences on student employees’ turnover intentions in a hospitality and tourism context in a high power distance culture, Ecuador. The results showed that abusive supervision was positively related to turnover intentions, and its effect was stronger than co-worker support, with the abusive supervision–turnover intentions relationship being fully mediated by perceived organizational support (POS). In addition, co-worker emotional support was found to attenuate the negative effects of abusive supervision on POS. All in all, the findings highlight the roles of POS in explaining the relation between abusive supervision and turnover intentions and co-worker emotional support in buffering the negative effect of abusive supervision. The important role of culture is discussed.2017-10-24T17:43:18Z2017-10-24T17:43:18Z2015info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfapplication/pdfhttp://dspace.ucuenca.edu.ec/handle/123456789/28381http://dx.doi.org/10.1080/13683500.2015.1076771enginfo:eu-repo/semantics/openAccessreponame:Repositorio Universidad de Cuencainstname:Universidad de Cuencainstacron:UCUENCA2020-08-01T01:16:35Zoai:dspace.ucuenca.edu.ec:123456789/28381Institucionalhttp://dspace.ucuenca.edu.ec/Universidad públicahttps://www.ucuenca.edu.ec/http://dspace.ucuenca.edu.ec/oai.Ecuador...opendoar:41862020-08-01T01:16:35Repositorio Universidad de Cuenca - Universidad de Cuencafalse
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