Modelo De Gestión Del Área De Triaje Y Sus Efectos En La Calidad De Atención De Los Pacientes De La Emergencia Del Hospital De Especialidades Guayaquil Abel Gilbert Pontón En La Cuidad De Guayaquil

Hospital emergency services show weaknesses in the management of human resources, which leads to failure of the containment systems consultations, generating high production costs, poor quality and dissatisfaction among users. It means triage, or screening needs an effective system of care work orde...

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Detalles Bibliográficos
Autor: Cando Albuja, Mirna
Tipo de recurso: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2015
País:Ecuador
Institución:Universidad Técnica de Babahoyo
Repositorio:Repositorio Universidad Técnica de Babahoyo
Idioma:español
OAI Identifier:oai:dspace.utb.edu.ec:49000/1702
Acceso en línea:http://dspace.utb.edu.ec/handle/49000/1702
Access Level:acceso abierto
Palabra clave:baja calidad
mejora de la atención
insatisfacción en los usuarios
perfiles epidemiológicos,
Salud
Descripción
Sumario:Hospital emergency services show weaknesses in the management of human resources, which leads to failure of the containment systems consultations, generating high production costs, poor quality and dissatisfaction among users. It means triage, or screening needs an effective system of care work order to rationalize the time and daily consultations in emergency services and hospital emergency and make intelligent use of resources. It is necessary to conduct a comprehensive management of human resources in these knowledge-based user needs as epidemiological profiles of human capital and applying the theories of needs, expectations and satisfactions (Macias-méndez.b & quijije-Chavez systems x, 2009) and administrative principles. Undoubtedly, the attention to the accident and emergency hospitals is a real and serious problem. At present caul guidelines in this research work to find an appropriate solution in improving the attention of users in emergency services