Diseño de un modelo de gestión, en la empresa pública de agua potable y alcantarillado del cantón Otavalo, para integrar la relación pública comunitaria.

Despite the fact that in Ecuador significant investments have been made in the management of water resources in the rural sector, there is a substantial gap between public and community service providers; Furthermore, despite the fact that the Constitution of the Republic of Ecuador (2008), the Orga...

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Detalles Bibliográficos
Autores: Suárez, Cristina E., Aguilar, Alonso
Tipo de recurso: tesis de maestría
Estado:Versión publicada
Fecha de publicación:2022
País:Ecuador
Institución:Universidad de Otavalo
Repositorio:Repositorio Universidad de Otavalo
Idioma:español
OAI Identifier:oai:repositorio.uotavalo.edu.ec:52000/669
Acceso en línea:http://repositorio.uotavalo.edu.ec/handle/52000/669
Access Level:acceso abierto
Palabra clave:Administración
Modelo de gestión
Agua potable
Comunidad
Administración de Empresas
Descripción
Sumario:Despite the fact that in Ecuador significant investments have been made in the management of water resources in the rural sector, there is a substantial gap between public and community service providers; Furthermore, despite the fact that the Constitution of the Republic of Ecuador (2008), the Organic Law on Water Resources, Uses and Exploitation (2014) and the Organic Code of Territorial Organization, Autonomy and Decentralization (2010), provides a very favorable legal framework for water and sanitation service providers, very few have made effective use of these regulations, generating a rift between urban and rural areas; that is why through this research work we designed a management model for the Public Company of Drinking Water and Sewerage of the canton Otavalo, to integrate the community public relationship, closing the gap between the urban and the rural; the research was carried out through direct observation, interview with the Manager of EMAPAO-EP, surveys of the community leaders of the Water and Sanitation Management Boards and the analysis of data that entails obtaining the requirements that are necessary to achieve results, reaching the unanimous conclusion of the responses that it is necessary to point out that there is an executing unit within the company which has interactive communication channel that allows to improve management and the social equality, in this way achieve the objective that is to strengthen the relationship between the public and the community with a model of regional development.