Impact of perceived quality and value on purchase intention: automotive sector

The increase in the use of land transport has caused an increase in businesses that base their commercial activity on acquiring goods and services aimed at meeting the needs that arise daily in the automotive sector for maintenance or spare parts for these means of transport. Thus, there is a high d...

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Detalles Bibliográficos
Autores: Calle, Marcelo, Torres, Christian
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Ecuador
Institución:Universidad Técnica Estatal de Quevedo
Repositorio:Revista Ciencias Sociales y Económicas
Idioma:español
OAI Identifier:oai:revistas.uteq.edu.ec:article/645
Acceso en línea:https://revistas.uteq.edu.ec/index.php/csye/article/view/645
Access Level:acceso abierto
Palabra clave:valor percibido
calidad percibida
intención de compra
estrategia
marketing
perceived value
perceived quality
purchase intention
strategy
Descripción
Sumario:The increase in the use of land transport has caused an increase in businesses that base their commercial activity on acquiring goods and services aimed at meeting the needs that arise daily in the automotive sector for maintenance or spare parts for these means of transport. Thus, there is a high demand in the automotive industry. Therefore, there was a need to identify specific factors that consumers consider when purchasing these types of products so that perceived value and perceived quality were determined as variables that could affect the purchase intention of the consumer, which was carried out under a descriptive investigation with a quantitative approach by applying surveys through questionnaires previously validated in the literature to different businesses in the automotive sector. The results showed that both perceived value and perceived quality are factors that have a significant positive impact on consumer purchase intention when they act independently; Therefore, this study provides essential information, mainly for the automotive sector, on specific predictors of their sales, although it also contains relevant information for other sectors of the economy that allow them to formulate or reformulate their sales strategies. Another important finding is that when perceived value and perceived quality act on purchase intention simultaneously, perceived quality is no longer significant, so creating a promotion strategy for the variables would not be advisable.