Diagnostic of Factors Influencing the Competitiveness of Hospitality Companies

Currently, companies developing tourism-related activities, are immersed in a globalized world, characterized by the appearance of better informed and more demanding and competitive markets and customers; which has forced them to design and implement innovative strategies to improve their performanc...

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Detalles Bibliográficos
Autores: Manosalvas Vaca, Carlos Anibal, Manosalvas Vaca, Luis Oswaldo
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:Ecuador
Institución:Universidad Estatal Amazónica
Repositorio:Revista Amazónica. Ciencia y Tecnología
Idioma:español
OAI Identifier:oai:ojs_revista.www.uea.edu.ec:article/57
Acceso en línea:https://revistas.uea.edu.ec/index.php/racyt/article/view/57
Access Level:acceso abierto
Palabra clave:Hotelería
Competitividad turística
Gestión Hotelera
Competitiveness
Hospitality
Tourism Competitiveness Hotel Management
Descripción
Sumario:Currently, companies developing tourism-related activities, are immersed in a globalized world, characterized by the appearance of better informed and more demanding and competitive markets and customers; which has forced them to design and implement innovative strategies to improve their performance, profitability, and its position compared to its competitors. In this context, this study analyzes the factors influencing the competitiveness of hospitality companies (hotels) are Pastaza Province - Ecuador, from the point of view of managers and owners, in order to determine which variables are most important of which must design strategies to become more competitive and to obtain better results. The underlying model used to implement the survey was the Porter Diamond, enriched with other variables from other studies that analyze the competitiveness in the hospitality industry. The results show that almost all variables have a direct influence on each category of these companies, finding significant differences in the variables: innovation, capital investment and tourism resources, and cultural.