Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study

Communication skills are of great relevance for any professional studying in higher education institutions.  The same holds true for the graduate profile of the student police officer in their training process since communication skills not only ensure better written and oral communication but also...

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Authors: Pérez Marchant, Francisco, Novoa Lagos, Abraham
Format: article
Status:Published version
Publication Date:2023
Country:Costa Rica
Institution:Universidad de Costa Rica
Repository:Portal de Revistas UCR
Language:Spanish
OAI Identifier:oai:portal.ucr.ac.cr:article/56011
Online Access:https://revistas.ucr.ac.cr/index.php/educacion/article/view/56011
Access Level:Open access
Keyword:Communication Skills
Written Communication
Oral Communication
Teaching Strategies
Habilidades comunicativas
Comunicación escrita
Comunicación oral
Estrategias de enseñanza
id CR_63de28e73fb66b5ee1c5ec00ec06fdf9
oai_identifier_str oai:portal.ucr.ac.cr:article/56011
network_acronym_str CR
network_name_str Costa Rica
repository_id_str
dc.title.none.fl_str_mv Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
Estrategias para el desarrollo de la competencia comunicativa oral y escrita en la educación policial: un estudio de caso
title Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
spellingShingle Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
Pérez Marchant, Francisco
Communication Skills
Written Communication
Oral Communication
Teaching Strategies
Habilidades comunicativas
Comunicación escrita
Comunicación oral
Estrategias de enseñanza
title_short Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
title_full Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
title_fullStr Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
title_full_unstemmed Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
title_sort Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study
dc.creator.none.fl_str_mv Pérez Marchant, Francisco
Novoa Lagos, Abraham
author Pérez Marchant, Francisco
author_facet Pérez Marchant, Francisco
Novoa Lagos, Abraham
author_role author
author2 Novoa Lagos, Abraham
author2_role author
dc.subject.none.fl_str_mv Communication Skills
Written Communication
Oral Communication
Teaching Strategies
Habilidades comunicativas
Comunicación escrita
Comunicación oral
Estrategias de enseñanza
topic Communication Skills
Written Communication
Oral Communication
Teaching Strategies
Habilidades comunicativas
Comunicación escrita
Comunicación oral
Estrategias de enseñanza
description Communication skills are of great relevance for any professional studying in higher education institutions.  The same holds true for the graduate profile of the student police officer in their training process since communication skills not only ensure better written and oral communication but also favor interactions between citizens and law enforcement officers.  In this context, the present study aims to understand how the strategies implemented by the teachers of the subject Communication Skills at the Escuela de Carabineros de Chile (police officer academy) contribute to the development of oral and writing skills according to the new Biennium Programme. For this purpose, the researchers carried out a mixed study with a qualitative-interpretative stage based on a case study design, descriptive in nature, with an exploratory scope; and a quantitative stage based on statistical analysis with descriptive scope, considering as a case the courses Communicative Skills I and II of the police officers training programme. Through a semi-structured interview with the teachers of the subjects (4 participants) and a Likert-type survey addressed to students (117 participants), the authors collected the necessary information for the identification of tensions that would allow for an in-depth understanding of the case. Moreover, the researchers reflect on the importance of the methodologies implemented by educators for the development of communicative competence. In this case study, it was possible to demonstrate the need to strengthen Study Programs to promote the implementation of teaching strategies and provide teachers with training opportunities to reflect on the pedagogical work and to update the disciplinary contents of the subject. Therefore, the authors recommend delving into other dimensions of analysis on macro-communicative skills in police institutions to collect more information on their relevance and scope in the future. 
publishDate 2023
dc.date.none.fl_str_mv 2023-12-31
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
Refereed article
Artículo arbitrado
artículo original
http://purl.org/coar/resource_type/c_2df8fbb1
info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.none.fl_str_mv https://revistas.ucr.ac.cr/index.php/educacion/article/view/56011
10.15517/revedu.v48i1.56011
url https://revistas.ucr.ac.cr/index.php/educacion/article/view/56011
identifier_str_mv 10.15517/revedu.v48i1.56011
dc.language.none.fl_str_mv spa
language spa
dc.relation.none.fl_str_mv https://revistas.ucr.ac.cr/index.php/educacion/article/view/56011/58638
dc.rights.none.fl_str_mv Derechos de autor 2023 Revista Educación
http://creativecommons.org/licenses/by-nc-nd/3.0/cr/deed.en_US
acceso abierto
http://purl.org/coar/access_right/c_abf2
info:eu-repo/semantics/openAccess
rights_invalid_str_mv Derechos de autor 2023 Revista Educación
http://creativecommons.org/licenses/by-nc-nd/3.0/cr/deed.en_US
acceso abierto
http://purl.org/coar/access_right/c_abf2
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidad de Costa Rica
publisher.none.fl_str_mv Universidad de Costa Rica
dc.source.none.fl_str_mv Revista Educación - Journal of Education; Vol. 48, Num. 1 (2024): Revista Educación (january-june); 1-26
Revista Educación; Vol. 48, Núm. 1 (2024): Revista Educación (enero-junio); 1-26
Revista de Educación; Vol. 48, Núm. 1 (2024): Revista Educación (enero-junio); 1-26
2215-2644
0379-7082
reponame:Portal de Revistas UCR
instname:Universidad de Costa Rica
instacron:UCR
instname_str Universidad de Costa Rica
instacron_str UCR
institution UCR
reponame_str Portal de Revistas UCR
collection Portal de Revistas UCR
repository.name.fl_str_mv Portal de Revistas UCR - Universidad de Costa Rica
repository.mail.fl_str_mv jorge.polanco@ucr.ac.cr
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spelling Strategies for the Development of Oral and Writing Communicative Skills of Students in Police Education Training: case Study Estrategias para el desarrollo de la competencia comunicativa oral y escrita en la educación policial: un estudio de caso Pérez Marchant, FranciscoNovoa Lagos, Abraham Communication SkillsWritten CommunicationOral CommunicationTeaching StrategiesHabilidades comunicativasComunicación escritaComunicación oralEstrategias de enseñanzaCommunication skills are of great relevance for any professional studying in higher education institutions.  The same holds true for the graduate profile of the student police officer in their training process since communication skills not only ensure better written and oral communication but also favor interactions between citizens and law enforcement officers.  In this context, the present study aims to understand how the strategies implemented by the teachers of the subject Communication Skills at the Escuela de Carabineros de Chile (police officer academy) contribute to the development of oral and writing skills according to the new Biennium Programme. For this purpose, the researchers carried out a mixed study with a qualitative-interpretative stage based on a case study design, descriptive in nature, with an exploratory scope; and a quantitative stage based on statistical analysis with descriptive scope, considering as a case the courses Communicative Skills I and II of the police officers training programme. Through a semi-structured interview with the teachers of the subjects (4 participants) and a Likert-type survey addressed to students (117 participants), the authors collected the necessary information for the identification of tensions that would allow for an in-depth understanding of the case. Moreover, the researchers reflect on the importance of the methodologies implemented by educators for the development of communicative competence. In this case study, it was possible to demonstrate the need to strengthen Study Programs to promote the implementation of teaching strategies and provide teachers with training opportunities to reflect on the pedagogical work and to update the disciplinary contents of the subject. Therefore, the authors recommend delving into other dimensions of analysis on macro-communicative skills in police institutions to collect more information on their relevance and scope in the future. Las habilidades comunicativas son de gran importancia para todo profesional que estudia en instituciones de educación superior. Esto no es ajeno al perfil de egreso del alumnado carabinero en su proceso de formación, ya que las habilidades comunicativas no solo garantizan una mejor comunicación en el plano escrito y oral, sino que, además, favorecen las interacciones entre la ciudadanía y el cuerpo de funcionarios que forma parte de las fuerzas de orden y de seguridad. En este contexto, el presente estudio tiene como propósito comprender cómo las estrategias implementadas por el cuerpo docente de la asignatura Habilidades Comunicativas de la Escuela de Carabineros de Chile favorecen el desarrollo de la oralidad y la escritura según el nuevo Programa Bienio. Para ello, se llevó a cabo un estudio mixto con una etapa cualitativa-interpretativa, a partir de un diseño de estudio de caso, de carácter descriptivo y con un alcance exploratorio, y una etapa cuantitativa, a partir del análisis estadístico con alcance descriptivo, considerando como caso la asignatura Habilidades Comunicativas I y II en el plan de formación de los funcionarios policiales. A través de una entrevista semi-estructurada al personal docente (4 participantes) de la asignatura y una encuesta tipo Likert dirigida al estudiantado (117 participantes), se recopiló la información necesaria para la identificación de tensiones que permitieran comprender el caso en profundidad. Se reflexiona sobre la importancia de las metodologías implementadas por el cuerpo docente para el desarrollo de la competencia comunicativa. En este estudio de caso, se logró evidenciar la necesidad de fortalecer los programas de estudio para favorecer la implementación de estrategias de enseñanza y brindar instancias de perfeccionamiento al profesorado para la reflexión sobre el quehacer pedagógico y para la actualización en los contenidos disciplinares de la asignatura. Se recomienda profundizar en otras dimensiones de análisis sobre macro-destrezas comunicativas en instituciones policiales para recabar mayores antecedentes sobre su importancia y alcance. Universidad de Costa Rica2023-12-31info:eu-repo/semantics/publishedVersionRefereed articleArtículo arbitradoartículo originalhttp://purl.org/coar/resource_type/c_2df8fbb1info:eu-repo/semantics/articleapplication/pdfhttps://revistas.ucr.ac.cr/index.php/educacion/article/view/5601110.15517/revedu.v48i1.56011Revista Educación - Journal of Education; Vol. 48, Num. 1 (2024): Revista Educación (january-june); 1-26Revista Educación; Vol. 48, Núm. 1 (2024): Revista Educación (enero-junio); 1-26Revista de Educación; Vol. 48, Núm. 1 (2024): Revista Educación (enero-junio); 1-262215-26440379-7082reponame:Portal de Revistas UCRinstname:Universidad de Costa Ricainstacron:UCRspahttps://revistas.ucr.ac.cr/index.php/educacion/article/view/56011/58638Derechos de autor 2023 Revista Educaciónhttp://creativecommons.org/licenses/by-nc-nd/3.0/cr/deed.en_USacceso abiertohttp://purl.org/coar/access_right/c_abf2info:eu-repo/semantics/openAccess2024-12-03T14:22:40Zoai:portal.ucr.ac.cr:article/56011Portal de revistashttps://revistas.ucr.ac.cr/Universidadhttp://www.ucr.ac.crhttps://revistas.ucr.ac.cr/index.php/index/oaijorge.polanco@ucr.ac.crCosta RicaNo aplicaNo aplicaNo aplicaopendoar:2025-08-13T09:55:01.904Portal de Revistas UCR - Universidad de Costa Ricafalse
score 15,811543