La mejora del desempeño y el enfoque AMO en la línea de enderezado y empaque de la empresa Ternium Manizales
This applied research work takes the AMO framework as a model that links human resource management (HRM) and organizational performance, with the objective of designing a strategy that allows for the improvement of the performance of the straightening and packaging area at Ternium Manizales. To achi...
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| Tipo de recurso: | tesis de maestría |
| Estado: | Versión aceptada para publicación |
| Fecha de publicación: | 2020 |
| País: | Colombia |
| Institución: | Universidad Nacional de Colombia |
| Repositorio: | Repositorio UN |
| Idioma: | español |
| OAI Identifier: | oai:repositorio.unal.edu.co:unal/78642 |
| Acceso en línea: | https://repositorio.unal.edu.co/handle/unal/78642 |
| Access Level: | acceso abierto |
| Palabra clave: | 650 - Gerencia y servicios auxiliares 650 - Gerencia y servicios auxiliares::658 - Gerencia general HPWS Desempeño Enfoque AMO Habilidad Motivación Oportunidad Administración de recursos humanos Performance AMO framework Ability Motivation Opportunity Human Resources Administration |
| Sumario: | This applied research work takes the AMO framework as a model that links human resource management (HRM) and organizational performance, with the objective of designing a strategy that allows for the improvement of the performance of the straightening and packaging area at Ternium Manizales. To achieve this, information was collected on employees' individual perceptions of the effects of the High-Performance Work Systems (HPWS) on their work, mainly in three dimensions: Ability, Motivation and Opportunity, through the application of the instrument defined by Appelbaum (2000). This information was processed and analyzed by means of descriptive tools, producing a diagnosis that would allow evidence of the feasibility of formulating a strategy based on the AMO framework. Among the main findings, it was found that the proposed strategies should be focused on the straightening and packing area personnel, regardless of the type of hiring, since the strategies implemented at present are mostly oriented to direct hiring personnel. In conclusion, the strategy to improve performance in the straightening and packaging area should be proposed in two directions: the implementation of practices associated with motivation, opportunity and strengthening individual perception of existing practices in the three dimensions of the AMO framework. |
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