The impact of emotional intelligence on operational effectiveness : the mediating role of organizational citizenship behavior and leadership
Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys
| Autores: | , , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión aceptada para publicación |
| Fecha de publicación: | 2023 |
| País: | Colombia |
| Institución: | Colegio de Estudios Superiores de Administración |
| Repositorio: | Repositorio CESA |
| Idioma: | inglés |
| OAI Identifier: | oai:repository.cesa.edu.co:10726/5522 |
| Acceso en línea: | http://hdl.handle.net/10726/5522 https://doi.org/10.1371/journal.pone.0284752 |
| Access Level: | acceso abierto |
| Palabra clave: | Organizational citizenship behavior Emotional intelligence Leadership Transactional leadership Transformational leadership |
| Sumario: | Purpose This article examines the influence of emotional intelligence on organizational citizenship behavior and transformational and transactional leadership, and the impact of these dimensions on operational effectiveness. Design/Methodology The analys |
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