“And I'm virtual!”: A study on the Magazine Luiza and Natura brands and their positions on gender issues on Twitter

This paper analyzes gender issues in the interactions between consumers and brand characters used by the Magazine Luiza and Natura brands on Twitter. The research also assesses how these brands work their characters as representations of the female gender in the social network. Issues related to gen...

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Detalles Bibliográficos
Autores: Aquino, Maria Clara, Schuch, Cássia
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2022
País:Brasil
Institución:Universidade Federal da Paraíba (UFPB)
Repositorio:Revista Culturas Midiáticas (Online)
Idioma:portugués
OAI Identifier:oai:periodicos.ufpb.br:article/61889
Acceso en línea:https://periodicos.ufpb.br/index.php/cm/article/view/61889
Access Level:acceso abierto
Palabra clave:gênero
personagem de marca
relacionamento
twitter
magazine luiza
natura
Descripción
Sumario:This paper analyzes gender issues in the interactions between consumers and brand characters used by the Magazine Luiza and Natura brands on Twitter. The research also assesses how these brands work their characters as representations of the female gender in the social network. Issues related to gender are observed in interactions, which come from companies and consumers alike. Through an analysis of the construction of meanings in digital networks, on the part of companies content ranging from social responsibility is observed, on the part of some consumers, even manifestations of harassment is verified.