Information seeking behaviour on the internet: an exploratory study in community access centres

The information seeking behaviour of the users of Internet access centres that are located in two organizations in a town in the interior of the state of Sâo Paulo was studied. These organizations promote free internet access to the community, thereby contributing to the process of digial inclusion....

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Detalles Bibliográficos
Autores: Furnival, Ariadne Chlöe Mary, Abe, Veridiana
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2008
País:Brasil
Institución:Universidade Federal de Santa Catarina (UFSC)
Repositorio:Encontros Bibli
Idioma:portugués
OAI Identifier:oai:periodicos.ufsc.br:article/1160
Acceso en línea:https://periodicos.ufsc.br/index.php/eb/article/view/1518-2924.2008v13n25p156
Access Level:acceso abierto
Palabra clave:Comportamento de busca de informação
Inclusão digital
Internet
Estratégias de busca de informação
Alfabetismo em informação
Information seeking behaviour
Digital inclusion
Information search strategies
Information literacy
Descripción
Sumario:The information seeking behaviour of the users of Internet access centres that are located in two organizations in a town in the interior of the state of Sâo Paulo was studied. These organizations promote free internet access to the community, thereby contributing to the process of digial inclusion. The analysis of the users´ information searching behaviour sought to identify what global search strategy the users used, including search syntax and semantics, information sources and for what the Internet was used. Sixty-one questionnaires with open and closed questions were applied, and the results point to the fact that the users have little familiarity with the Internet, that they carry out one to two searches on average, and that they use few terms in the formulation of the search expression, despite retrieving the information that they require.