MARKETING DE GENERACIONES: CONSTRUCCIÓN Y TEST DE ESCALA PARA EVALUACIÓN DE MARCA DE GASEOSA COCA-COLA POR JÓVENES EN FASE DE TRANSICIÓN ENTRE LAS GENERACIONES X E Y

The young consumer is considered one of the most important segments to the soft drinks market; witch makes important the knowledge of their behavior as consumers. Therefore, traditional brands in this market segment have the goal to better communicate to these consumers, associating their brand imag...

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Detalles Bibliográficos
Autores: de Faria Pereira, Rita de Cássia, Ordovás de Almeida, Stefânia, Notti Laux, Fabiano
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2013
País:Brasil
Institución:Universidade Federal do Rio Grande do Sul (UFRGS)
Repositorio:REAd (Porto Alegre. Online)
Idioma:portugués
OAI Identifier:oai:seer.ufrgs.br:article/40096
Acceso en línea:https://seer.ufrgs.br/index.php/read/article/view/40096
Access Level:acceso abierto
Palabra clave:mark
sub culture
Generation X
Generation Y
behavior of the consumer
marca
subcultura
Generación X
Generación Y
comportamiento del consumidor
Geração X
Geração Y
comportamento do consumidor
Descripción
Sumario:The young consumer is considered one of the most important segments to the soft drinks market; witch makes important the knowledge of their behavior as consumers. Therefore, traditional brands in this market segment have the goal to better communicate to these consumers, associating their brand image to the consumer’s life style and supporting an image for their generation. The main goal of this research is to present the proposition and test of a scale to evaluate the Coca-Cola brand by the consumers that are situated between generations X and Y. In this sense, people between 18 and 26 years-old took a part as the study population, considering the recommendations of Mowen e Minor (2003) that this is the correct age cohort to represent the line between the generations in the Brazilian population, taking into account the year that the data was collected. Firstly, an exploratory study was carried out with the goal of item generation for the measurement scale. Secondly, the scale fine-tuning and validation were performed. The results point out to the existence of content validity, unidimensionality, reliability and convergent and discriminate validity for the dimensions of the proposed scale. The findings also indicate a unidimensional construct composed by facets related to “beliefs related to the brand image”, beliefs related to the company image” and “actual and future intentions”.