FACTORS THAT INFLUENCE THE IMPLEMENTATION OF A STRATEGIC MANAGEMENT MODEL BASED ON THE BALANCED SCORECARD: A CASE STUDY AT A PUBLIC INSTITUTION

According to research carried out in 1999 by the Symnetics Business Transformation in Brazil, less than 10% of the strategies are efficiently performed. The balanced scorecard is an entrepreneurial tool that translates the mission and strategy of the organization into a set of performance measures t...

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Detalles Bibliográficos
Autores: Santos Galas, Eduardo, Arruda Cavalcante Forte, Sérgio Henrique
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2013
País:Brasil
Institución:Universidade Federal do Rio Grande do Sul (UFRGS)
Repositorio:REAd (Porto Alegre. Online)
Idioma:portugués
OAI Identifier:oai:seer.ufrgs.br:article/41584
Acceso en línea:https://seer.ufrgs.br/index.php/read/article/view/41584
Access Level:acceso abierto
Palabra clave:Balance Scorecard
barriers to BSC implementation
Balanced Scorecard
barreras a la implementación del BSC
planeamiento estratégico
EMBRAPA
barreiras à implementação do BSC
planejamento estratégico
embrapa
Descripción
Sumario:According to research carried out in 1999 by the Symnetics Business Transformation in Brazil, less than 10% of the strategies are efficiently performed. The balanced scorecard is an entrepreneurial tool that translates the mission and strategy of the organization into a set of performance measures to promote the formation of a strategic measurement framework and an effective management system. However, many factors influence the implementation of a managerial instrument of this magnitude. In order to identify which factors affected the implementation of a balance scorecard-based strategic management model (MGE) at a government institution, exploratory-descriptive research was carried out via a case study at Embrapa, in July 2003. Questionnaires were submitted to MGE managers in 10 out of the 40 company units. As presented by Kaplan and Norton (1997), it was found out that the main factors identified are manager-related.