Do creativity techniques enhances employees soft skills?

This research aims to analyze how creativity techniques can enhance workers’ soft skills. In addition, this study aims to understand how the environment that surrounds company workers can affect their performance. Therefore, a quantitative methodology was developed through a questionnaire with 87 an...

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Detalles Bibliográficos
Autores: Rua, Orlando Lima, Maia, Ana Rita
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Brasil
Institución:Sindicato das Secretárias do Estado de São Paulo (SINSESP)
Repositorio:GeSec
Idioma:inglés
OAI Identifier:oai:ojs2.revistagesec.org.br:article/2499
Acceso en línea:https://ojs.revistagesec.org.br/secretariado/article/view/2499
Access Level:acceso abierto
Palabra clave:Creativity
Soft Skills
Creativity Techniques
Performance
Descripción
Sumario:This research aims to analyze how creativity techniques can enhance workers’ soft skills. In addition, this study aims to understand how the environment that surrounds company workers can affect their performance. Therefore, a quantitative methodology was developed through a questionnaire with 87 answers from employees of large companies in the area of Marketing and Management. The data was studied through reliability to find the relation between the creativity techniques, soft skills and the work environment, where the workers are inserted. The results show that most of the companies approached are comfortable using creativity techniques as a way of stimulating creative potential and enhancing the soft skills of workers, such as negotiation, problem-solving and innovation. It was also found that most only use the best-known techniques such as Brainstorming and Mind Map. These findings focus on the need to implement more creative techniques and an environment/sessions where workers feel comfortable exposing their ideas. It is recommended that companies start taking into account the creative potential of workers, as this allows a company to differentiate itself in an increasingly competitive working world.