Strategies used by nursing technicians to face the occupational suffering in an emergency unit

Objective: to understand the strategies used by nursing technicians in order to face the occupational suffering in an emergency room. Methods: qualitative study carried out in an emergency room of a high complexity hospital located in the north of Paraná state. Data were collected through semi-struc...

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Detalles Bibliográficos
Autores: Garcia, Alessandra Bassalobre, Haddad, Maria do Carmo Fernandez Lourenço, Dellaroza, Mara Solange Gomes, Rocha, Fernanda Ludmilla Rossi, Pissinati, Paloma de Souza Cavalcante
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2016
País:Brasil
Institución:Universidade Federal do Ceará (UFC)
Repositorio:Rev Rene (Online)
Idioma:inglés
OAI Identifier:oai:periodicos.ufc:article/3018
Acceso en línea:http://periodicos.ufc.br/rene/article/view/3018
Access Level:acceso abierto
Palabra clave:Nursing
Team
Occupational Health
Working Conditions
Burnout
Professional
Adaptation
Psychological.
Descripción
Sumario:Objective: to understand the strategies used by nursing technicians in order to face the occupational suffering in an emergency room. Methods: qualitative study carried out in an emergency room of a high complexity hospital located in the north of Paraná state. Data were collected through semi-structured interviews with 12 nursing technicians. The analysis relied on content analysis procedures. Results: respondents revealed as individual strategies to face suffering: try not to get involved with the patient; separation between professional and personal life; and spirituality/religion as support for coping. The collective strategies described by respondents included: action planning for unexpected events in this unit; creating a supportive environment; and attempt to obtain recognition of headship. Conclusion: individual and collective strategies were used consciously by workers and should be encouraged by managers to face the occupational suffering.