Sexual orientation and inclusion: a case study in a retail organization in Fortaleza

Diversity management in organizations is an emerging topic in organizational studies, although there are still some taboos. It is observed some forms of diversity where invisibility is possible and least studied than most of visible forms, such as gender or ethnicity. Studies point to a growth of pu...

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Detalles Bibliográficos
Autores: Bastos, Elaine Marinho, Pinheiro, Marcelo Souza, de Lima, Tereza Cristina Batista
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2016
País:Brasil
Institución:Universidade Federal do Ceará (UFC)
Repositorio:Revista de Psicologia (Fortaleza. Online)
Idioma:portugués
OAI Identifier:oai:periodicos.ufc:article/6472
Acceso en línea:http://www.periodicos.ufc.br/psicologiaufc/article/view/6472
Access Level:acceso abierto
Palabra clave:Homosexuality
Homophobia
heteronormativity
prejudice
discrimination.
Homossexualidade
homofobia
heteronormatividade
preconceito
discriminação.
Descripción
Sumario:Diversity management in organizations is an emerging topic in organizational studies, although there are still some taboos. It is observed some forms of diversity where invisibility is possible and least studied than most of visible forms, such as gender or ethnicity. Studies point to a growth of publications that analyze discriminations suffered by individuals of different sexual orientation in the organizational environment, while emphasize that sexual diversity has been little studied in Brazil. There is still discrimination before hierarchically higher positions, showing the use of stereotypes and prejudices that undermine self-esteem and lead to feelings of exclusion. These aspects were highlighted in this article from the perception of inclusion in a retail organization in Fortaleza, Ceará, from the perspective of sexual orientation of the respondents. Ten male professionals reported on the perception of sexual orientation and sense of belonging in the organization they work for. This research has qualitative, descriptive and exploratory focus, obtaining data through interviews. Main results show that business speech are ineffective due to ingrained prejudice, poor management permissiveness and lack of collective sense of diversity. Minorities and non-minorities demonstrated prejudice and discriminative attitudes among themselves, showing difficulties regarding differences.