Knowledge sharing between firms and its consequences: a study in coworking spaces: um estudo em espaços de coworking

Knowledge sharing is a process for companies to acquire knowledge and remain competitive and adaptable. Organizational initiatives are favorable to knowledge-sharing practices between companies in coworking spaces. Despite this prominence, the sharing of interorganizational knowledge still represent...

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Detalles Bibliográficos
Autores: Sotoriva Piccini, Robson, Behr, Ariel, Sordi Schiavi, Giovana
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2024
País:Brasil
Institución:Instituto Brasileiro de Informação em Ciência e Tecnologia (Ibict)
Repositorio:Ciência da Informação (Online)
Idioma:portugués
OAI Identifier:oai:ojs.revista.ibict.br:article/6019
Acceso en línea:https://revista.ibict.br/ciinf/article/view/6019
Access Level:acceso abierto
Palabra clave:compartilhamento de conhecimento
coworking
sistemas e tecnologias de informação
Knowledge sharing
Coworking
Information systems and technologies
Intercambio de conocimientos
Trabajo colaborativo
Sistemas y tecnologías de la información
Descripción
Sumario:Knowledge sharing is a process for companies to acquire knowledge and remain competitive and adaptable. Organizational initiatives are favorable to knowledge-sharing practices between companies in coworking spaces. Despite this prominence, the sharing of interorganizational knowledge still represents a paradox in the conduct of business. This research analyzes knowledge sharing between companies in coworking spaces and its consequences. A case study was carried out on 5 coworkings, being collected 31 interviews, documents, and observations. Data were analyzed by content analysis. The good practices identified are related to the performance of the managers and employees of the spaces in the interactions; parallel space initiatives; internal structure and distribution and characteristics of the external environment; proprietary digital platforms and interactive media for communication; contact with external professionals; frequency and content of formal events promoted. It contributes to the management of these businesses by showing that autonomous professionals and small teams are more aligned with the dynamics of coworkings; formal events are more favorable for interactions, and facilitation by managers is essential; own digital platforms, Instagram and Whatsapp support the practices identified, evidencing the disuse of e-mail.