Work process in the emergency room of the large hospital: a vision of nursing workers

The aim of this article is to know the point of view of the nursing workers about the support structural and the work process developed in the emergency room of a major hospital. This is a qualitative approach descriptive study. The research popula­tion was constituted of nurses, technicians and nur...

Descripción completa

Detalles Bibliográficos
Autores: Barbosa, Karine Pacheco, Silva, Lucilane Maria Sales da, Fernandes, Marcelo Costa, Torres, Raimundo Augusto Martins, Souza, Rândson Soares de
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2009
País:Brasil
Institución:Universidade Federal do Ceará (UFC)
Repositorio:Rev Rene (Online)
Idioma:inglés
OAI Identifier:oai:periodicos.ufc:article/4855
Acceso en línea:http://periodicos.ufc.br/rene/article/view/4855
Access Level:acceso abierto
Palabra clave:Nursing
Emergency nursing
Working environment.
Descripción
Sumario:The aim of this article is to know the point of view of the nursing workers about the support structural and the work process developed in the emergency room of a major hospital. This is a qualitative approach descriptive study. The research popula­tion was constituted of nurses, technicians and nursing assistants of the emergency room, using a semi-structured interview for the data collection. The information was analysis was made through a technique known as content analysis. We stood out the complaints and concerns of nursing workers about the working process, personal satisfaction, the risks and damages to health, as well as the necessary conditions for the best performance of work in the emergency room identifying that the professionals realize that there are risks of illness and the absence of safety inside the hospital environment, especially in the emergency room. It often makes them feel helpless by the bodies who supervise the workers’ health.