Selection of the proper tool to developing indicatorsâ panels for an insurance company: a multicriteria approach
An indicatorsâ panel is an IT solution to organize performance measures chosen by a company to manage an operation, function or process. The utilization of these panels helps in business maintenance and strategy, by providing the actual scenario of the analyzed area, and contributes significantly...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2010 |
| País: | Brasil |
| Institución: | Universidade Federal Fluminense (UFF) |
| Repositorio: | Sistemas & Gestão |
| Idioma: | portugués |
| OAI Identifier: | oai:ojs.www.revistasg.uff.br:article/103 |
| Acceso en línea: | https://www.revistasg.uff.br/sg/article/view/V5N1A3 |
| Access Level: | acceso abierto |
| Palabra clave: | Multicriteria Decision IT Insurance Decisão Multicritério Tecnologia da Informação Paineis de Indicadores |
| Sumario: | An indicatorsâ panel is an IT solution to organize performance measures chosen by a company to manage an operation, function or process. The utilization of these panels helps in business maintenance and strategy, by providing the actual scenario of the analyzed area, and contributes significantly to decision making. Therefore, choosing the proper tools to build these panels is fundamentally important to obtain quality performance and easy user interface. This article presents the application of a multicriteria methodology to select the ideal tool to support the building of an indicatorsâ panel for an insurance company. |
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