LOCAL TOURISM LONDRINA-PR: ANALYSIS OF THE STAKEHOLDER THEORY

The paper aims to identify and characterize the stakeholders of the local tourism Londrina, PR, from the perspective of public administration, based on the Theory of Stakeholder. The research used qualitative methods with descriptive purposes only and case study on the Tourist Board of Londrina Deve...

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Detalles Bibliográficos
Autores: Cintra, Renato Fabiano, Amâncio-Vieira, Saulo Fabiano, Goncalves, Lidiane Parron, Costa, Benny Kramer
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2015
País:Brasil
Institución:Universidade Federal do Ceará (UFC)
Repositorio:Contextus (Fortaleza. Online)
Idioma:portugués
OAI Identifier:oai:periodicos.ufc:article/32242
Acceso en línea:http://periodicos.ufc.br/contextus/article/view/680
Access Level:acceso abierto
Palabra clave:Stakeholder Theory. Local tourism. Public administration. Stakeholders. Tourism
Teoría de las Partes Interessadas. Turismo local. Administración pública. Las partes interessadas. Turismo.
Teoria dos Stakeholders
Turismo Local
Administração Pública
Stakeholders
Turismo.
Descripción
Sumario:The paper aims to identify and characterize the stakeholders of the local tourism Londrina, PR, from the perspective of public administration, based on the Theory of Stakeholder. The research used qualitative methods with descriptive purposes only and case study on the Tourist Board of Londrina Development Institute, the body responsible for the planning and management of tourism in Londrina. It is applied to the data collection, semi-structured interviews and documentary research. They were identified tourism field and the entities involved, resulting in a sample of 46 institutions (26 classified as primary stakeholder, 8 and 12 as secondary as non-stakeholder). It is noteworthy that, from quantifiable criteria, only three institutions would be out of power attribute and would fall in the category no stakeholder. Also, a considerable part should have been framed as a secondary stakeholder, as well as a minority as the primary stakeholder, but it did not.