Evaluation of the organizational culture in public health centers of different complexity in Chile
The article analyzes the organizational culture in public health institutions in Chile, establishing the relationship between the organizations’ cultures and their level of complexity and coverage using the Denison Organizational Culture Scale. The scale was applied to a sample of 156 workers from f...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2024 |
| País: | Brasil |
| Institución: | Fundação Getulio Vargas (FGV) |
| Repositorio: | Revista de Administração Pública |
| Idioma: | español inglés |
| OAI Identifier: | oai:ojs.periodicos.fgv.br:article/91786 |
| Acceso en línea: | https://periodicos.fgv.br/rap/article/view/91786 |
| Access Level: | acceso abierto |
| Palabra clave: | cultura organizacional organizações de saúde níveis de atenção à saúde cobertura dos serviços de saúde modelo de Denison organizaciones de salud niveles de atención en salud cobertura de servicios de salud organizational culture health organizations health services coverage health care levels Denison model |
| Sumario: | The article analyzes the organizational culture in public health institutions in Chile, establishing the relationship between the organizations’ cultures and their level of complexity and coverage using the Denison Organizational Culture Scale. The scale was applied to a sample of 156 workers from four institutions. The results reveal that institutions with low complexity and coverage showed higher cultural levels in all dimensions: involvement, consistency, adaptability and mission; as well as in the perspectives of flexibility/stability and internal/external focus. Alternatively, responses from workers in institutions with high coverage but different complexity did not show significant differences regarding their understanding of the organizational culture. In addition, the findings highlight the relationship between the functional characteristics associated with the complexity of health organizations and their cultural features, evidencing particular differences according to the level of coverage or intensity of demand for the services they provide, as well as perspectives of flexibility and stability according to the Denison model. |
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