Knowledge-based assessment applied to lean Brazilian toyota plants: Employees' perceptions

This paper proposes knowledge-based assessment applied to Brazilian Toyota plants which practice lean manufacturing to evaluate work, production, and knowledge factors based on the perspective of blue-collar workers and managers. The two researched plants were selected based on be pure Toyota DNA re...

ver descrição completa

Detalhes bibliográficos
Autores: Muniz, Jorge [UNESP], Ribeiro, Vagner Batista [UNESP], Pradhan, Ninad
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2021
País:Brasil
Recursos:Universidade Estadual Paulista (UNESP)
Repositório:Repositório Institucional da UNESP
Idioma:inglês
OAI Identifier:oai:repositorio.unesp.br:11449/205992
Acesso em linha:http://dx.doi.org/10.4018/IJKM.2021040101
http://hdl.handle.net/11449/205992
Access Level:Acceso aberto
Palavra-chave:Assessment
Brazilian toyota plants
Knowledge management
Knowledge sharing
Lean manufacturing
Workers
Descrição
Resumo:This paper proposes knowledge-based assessment applied to Brazilian Toyota plants which practice lean manufacturing to evaluate work, production, and knowledge factors based on the perspective of blue-collar workers and managers. The two researched plants were selected based on be pure Toyota DNA representatives, and belong to two Toyota auto parts makers ('polar' cases), in which TPS is “transparently observable.” The results evidence that employees judge factors related to people as important and considered the relationship between knowledge and lean in the plants are aligned. The data indicates that the Brazilian culture does not influence changes in the Toyota work context and DNA. The contribution of this study is to provide an assessment instrument that integrates the production, knowledge, and work context for a lean system, understanding blue-collar manufacturing employees and front-line supervisors are therefore essential to the success of a Lean implementation. Finally, the paper offers a guideline to assess and develop a favorable context to encourage knowledge sharing.