A research on the effect of the country image on memorable tourism experience in the context of some demographic variables

With the world economy developing based on experience, businesses are trying to create unique experiences to differentiate themselves. The transformation of these experiences into a memorable tourism experience (MTE) not only affects customer satisfaction, but also positively affects the country ima...

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Detalles Bibliográficos
Autores: Kutlu, Didem, Ayyildiz, Hasan
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Brasil
Institución:Universidade Federal de Juiz de Fora (UFJF)
Repositorio:Anais Brasileiros de Estudos Turísticos
Idioma:inglés
OAI Identifier:oai:periodicos.ufjf.br:article/36300
Acceso en línea:https://periodicos.ufjf.br/index.php/abet/article/view/36300
Access Level:acceso abierto
Palabra clave:Country Image
Experience
Memorable Tourism Experience (MTE)
Imagen del país
Experiencia
Turismo de Experiencias Memorables (TEM)
Imagem do país
Experiência
Memorável turismo de experiência (MTE)
Descripción
Sumario:With the world economy developing based on experience, businesses are trying to create unique experiences to differentiate themselves. The transformation of these experiences into a memorable tourism experience (MTE) not only affects customer satisfaction, but also positively affects the country image which is the impression of consumers about the country. Therefore, this study intents to find the effect of country image on MTE and to reveal which dimensions of country image affect the MTE. Moreover, the effect of demographic factors on the perception of the country image will be investigated. The study was carried out with 707 international tourists visited Antalya, a well-known destination in Turkey, during the months of May-October in 2018. As a result of hierarchical regression analysis the effect of country image on MTE was partially supported and it was revealed that MTE had a positive effect on hedonism, novelty, local culture, and meaningfulness dimensions. Regarding the second objective, a significant difference was found between the marital status, age groups and educational status of international tourists and their country image perceptions. Due to the impact of country image on MTE, policy makers need to make continuous improvement in the context of political, technological, and environmental factors.