MEMBERSHIP MANAGEMENT IN BRAZIL: AN EXPLORATORY STUDY

While there is not much research on membership management - how associations recruit, engage and maintain members - the subject is very relevant to association managers. The goal of this research is to understand how Brazilian associations carry out membership management and how these management pra...

Descripción completa

Detalles Bibliográficos
Autores: Nogueira, Fernando do Amaral, Denubila, Lais Atanaka, Morano, Rogerio Scabim [UNIFESP]
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Brasil
Institución:Universidade Federal de São Paulo (UNIFESP)
Repositorio:Repositório Institucional da UNIFESP
Idioma:portugués
OAI Identifier:oai:repositorio.unifesp.br:11600/57382
Acceso en línea:http://dx.doi.org/10.12660/cgpc.v22n73.64399
https://repositorio.unifesp.br/handle/11600/57382
Access Level:acceso abierto
Palabra clave:Membership management
association management
associativism
meta-organizations
membership
Descripción
Sumario:While there is not much research on membership management - how associations recruit, engage and maintain members - the subject is very relevant to association managers. The goal of this research is to understand how Brazilian associations carry out membership management and how these management practices can vary depending on membership type, i.e., individual (APJ) or organizational (APJ). We developed a survey with questions about the profile of the association and its membership management practices, and obtained 99 valid responses - 42 APFs and 57 APJs. Main findings include that the difference in membership management practices between individual-based organizations and meta-organizations is smaller than the literature led to infer. The survey also revealed the predominance of uncompetitive governance, based on the "single ticket democracy" model, thus challenging the validity of the idea of associations as "democracy schools".