The user withim value co-creation in informational services: theoretical foundations
The objective is to build a synoptic frame of reference about the co-creation of value in informational services considering the user perspective, therefore improving the understanding of the co-creation process due to user actions. It is justified by the reduced number of related research and limit...
| Autores: | , |
|---|---|
| Formato: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2023 |
| País: | Brasil |
| Recursos: | Universidade Federal do Rio Grande do Sul (UFRGS) |
| Repositorio: | Em Questão (Online) |
| Idioma: | portugués |
| OAI Identifier: | oai:seer.ufrgs.br:article/124641 |
| Acesso em linha: | https://seer.ufrgs.br/index.php/EmQuestao/article/view/124641 |
| Access Level: | acceso abierto |
| Palavra-chave: | co-criação de valor serviços informacionais estudo de usuários co-creation of value information services users study |
| Resumo: | The objective is to build a synoptic frame of reference about the co-creation of value in informational services considering the user perspective, therefore improving the understanding of the co-creation process due to user actions. It is justified by the reduced number of related research and limited understanding of how the co-creation of value in libraries occurs, particularly considering the user's actions, since the studies tend to focus on the service provider. It is a theoretical essay, whose nature is conceptual and analytical. As a result, it is expected that the frame of reference presented contribute to the theoretical advance and further development of studies that allow the investigation of the processes/elements of co-creation of value by users. |
|---|