Implementation of ABNT NBR ISO/IEC 17025: a project management approach
This study aims to structure the implementation of a Quality Management Systems (QMS) based on the ISO/IEC 17025 standard in testing and calibration laboratories of a higher education institution (HEI) using the project management (PM) approach. The research method was composed of five stages: (i) d...
| Autores: | , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2022 |
| País: | Brasil |
| Institución: | Centro Universitário de Belo Horizonte (UNIBH) |
| Repositorio: | Revista e-xacta |
| Idioma: | portugués |
| OAI Identifier: | oai:ojs.periodicos.uninove.br:article/17767 |
| Acceso en línea: | https://periodicos.uninove.br/exacta/article/view/17767 |
| Access Level: | acceso abierto |
| Palabra clave: | Project management Quality management systems ISO/IEC 17025 Laboratories. Gerenciamento de projetos Sistemas de gestão da qualidade ABNT NBR ISO/IEC 17025 Laboratórios. |
| Sumario: | This study aims to structure the implementation of a Quality Management Systems (QMS) based on the ISO/IEC 17025 standard in testing and calibration laboratories of a higher education institution (HEI) using the project management (PM) approach. The research method was composed of five stages: (i) definition of the PM approach to be used; (ii) definition of work packages; (iii) construction of the project's analytical structure (WBS); (iv) identification of dependency relationships; and (v) identification of PM practices and tools applicable. The results present a structure that clarifies the work to be done for the implementation of QMS based on the ISO/IEC 17025 standard, contributing to the theory by demonstrating how GP methodologies apply in this context. For practice, managers and decision makers can benefit from using the planning presented as the basis for their projects to implement this and other standards. For society, the results are expected to benefit especially HEI laboratories, which serve both the academic community and the community in general. |
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