The effects of competitive intelligence on sales efficiency: an essay on manager tenure and the dispersion of competitive intelligence

This paper suggests a theoretical model, in which the manager's tenure and the dispersion of competitive intelligence have effects on sales efficiency. The dispersion of competitive intelligence consists of how much variation there is in the knowledge and the manager's tenure means the tim...

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Detalles Bibliográficos
Autores: Molina, Ana Carolina, Vieira, Valter Afonso
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2021
País:Brasil
Institución:Faculdade Cenecista de Campo Largo (FACECLA)
Repositorio:Revista Eletrônica de Ciência Administrativa
Idioma:portugués
OAI Identifier:oai:periodicosibepes.org.br:article/3238
Acceso en línea:http://www.periodicosibepes.org.br/index.php/recadm/article/view/3238
Access Level:acceso abierto
Palabra clave:Management
efficiency; competitive intelligence; dispersion; tenure
Administração
eficiência; inteligência competitiva; dispersão; experiência
Descripción
Sumario:This paper suggests a theoretical model, in which the manager's tenure and the dispersion of competitive intelligence have effects on sales efficiency. The dispersion of competitive intelligence consists of how much variation there is in the knowledge and the manager's tenure means the time that the manager is working in the firm. The paper brings the following contributions: first, by the theoretical model of competitive intelligence, the greater the dispersion of competitive intelligence, the lower the sales efficiency at individual level. Second, the greater the manager experience, the better the direct relationship between competitive intelligence and efficiency. Opportunities for future research are suggested.