Job Satisfaction: a quality indicator in nursing human resource management
This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, a...
| Autores: | , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2012 |
| País: | Brasil |
| Institución: | Universidade de São Paulo (USP) |
| Repositorio: | Revista da Escola de Enfermagem da USP (Online) |
| Idioma: | portugués inglés |
| OAI Identifier: | oai:revistas.usp.br:article/40931 |
| Acceso en línea: | https://www.revistas.usp.br/reeusp/article/view/40931 |
| Access Level: | acceso abierto |
| Palabra clave: | Satisfacción en el trabajo Gerencia Personal de enfermería en hospital Autonomia profesional Satisfação no trabalho Gerência Recursos humanos de enfermagem no hospital Autonomia profissional Job satisfaction Management Nursing staff hospital Professional autonomy |
| Sumario: | This descriptive study addresses the job satisfaction of nurse managers and clinical nurses working at the Hematology and Hemotherapy Services of a public hospital in São Paulo. The study objectives were to identify the factors that caused job satisfaction among nurse managers and clinical nurses, and support the results in the development of indicators to evaluate the quality of nursing human resource management. The components of the study were: autonomy, interaction, professional status, job requirements, organizational norms and remuneration. Participants were 44 nurses. Data were collected using a Job Satisfaction Index (JSI) questionnaire. In conclusion, this study permitted the identification of the clinical nurse group, which was the most satisfied, with a JSI of 10.5; the managerial group scored 10.0. Regarding the satisfaction levels in regards to the current activity, 88.9% of the nurse managers reported feeling satisfied, as did 90.9% of clinical nurses. For both groups, autonomy was the component with the highest level of professional satisfaction. |
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