Analysis of accessibility from collection and delivery points: towards the sustainability of the e-commerce delivery

The collection and delivery points (CDP) are an alternative to home deliveries and an important opportunity to reduce failed deliveries within urban areas. In this study, we propose to analyze the accessibility from CDPs located in commercial establishments (drugstores, gas stations, post offices, s...

Descripción completa

Detalles Bibliográficos
Autores: Oliveira, Leise Kelli de, Oliveira, Renata Lúcia Magalhães de, Sousa, Luisa Tavares Muzzi de, Caliari, Ian de Paula, Nascimento, Carla de Oliveira Leite
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2019
País:Brasil
Institución:Pontifícia Universidade Católica do Paraná (PUC-PR)
Repositorio:Urbe. Revista Brasileira de Gestão Urbana
Idioma:portugués
OAI Identifier:oai:ojs.periodicos.pucpr.br:article/25289
Acceso en línea:https://periodicos.pucpr.br/Urbe/article/view/25289
Access Level:acceso abierto
Palabra clave:urban freight transport
collection and delivery points
accessibility
e-commerce delivery
last mile delivery
Descripción
Sumario:The collection and delivery points (CDP) are an alternative to home deliveries and an important opportunity to reduce failed deliveries within urban areas. In this study, we propose to analyze the accessibility from CDPs located in commercial establishments (drugstores, gas stations, post offices, supermarkets, and malls) considered most attractive by e-consumers to receive this delivery solution. The methodological approach uses spatial analysis to identify the coverage area of the CDPs considering socioeconomic data and e-consumer preferences. Also, spatial tools to analyze the accessibility of CDPs were used, considering the transport infrastructure, the population location, and job opportunities location through different transport modes. The results indicated differences in levels of accessibility between the CDPs, highlighting the important associations among economic activities, land use patterns, and transport to plan for sustainable cities. The use of cluster analysis methods as a methodological approach is one contribution and can be replicated to support decision-making in other cities.