Characterization of the uberized work model: a literature review

This article discusses the uberized work model, which can be understood as a new way of organizing and managing work, through a digital platform or application that mediates between the end customer and the worker who provides the servisse. It aims to characterize uberized work by analyzing its rela...

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Detalles Bibliográficos
Autores: Nascimento, Ronaldo Soares do, Ferreira Junior, Lucelindo Dias
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2023
País:Brasil
Institución:Associação Brasileira de Engenharia de Produção (ABEPRO)
Repositorio:Revista Produção Online
Idioma:portugués
OAI Identifier:oai:ojs.www.producaoonline.org.br:article/4584
Acceso en línea:https://www.producaoonline.org.br/rpo/article/view/4584
Access Level:acceso abierto
Palabra clave:Uberização
Trabalho por aplicativo
Condições de trabalho
Precarização
Plataforma digital
Uberization
Work by application
Work conditions
Precariousness
Digital platform
Descripción
Sumario:This article discusses the uberized work model, which can be understood as a new way of organizing and managing work, through a digital platform or application that mediates between the end customer and the worker who provides the servisse. It aims to characterize uberized work by analyzing its relationships and working conditions that impact the well-being of this working class. For this, a Structured Bibliographic Review was used in the Scielo, Google Scholar and Capes Periodicals databases, resulting in 23 articles selected to compose the bibliographic portfolio. As a result, the characterization of the uberized work model according to the generic model of Guérin et al. (2001). 16 indicators of precarious working conditions in this type of activity were also identified, such as the absence of guarantees and labor rights provided for by law and long working hours. These problems were classified according to the survey of influencing factors for workload, by Guimarães and Barllandin (2007) applied in Pereira (2018). Finally, it was possible to understand the uberized work model and make evident which aspects indicate the precariousness of working conditions and, also, make recommendations for future works.