The knowledge management in the municipal public administration in Curitiba with the application of the Organizational Knowledge Assessment (OKA) method

This article aims to analyze how knowledge management is manifested in the public administration of Curitiba’s municipal government. To do it, we used the Organizational Knowledge Assessment method (OKA), created by the World Bank and organized by the National School of Public Administrati...

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Detalhes bibliográficos
Autores: Braun, Carla Cristine, Mueller, Rafael Rodrigo
Tipo de documento: artigo
Estado:Versão publicada
Data de publicação:2014
País:Brasil
Recursos:Fundação Getulio Vargas (FGV)
Repositório:Revista de Administração Pública
Idioma:português
OAI Identifier:oai:ojs.periodicos.fgv.br:article/30903
Acesso em linha:https://periodicos.fgv.br/rap/article/view/30903
Access Level:Acceso aberto
Palavra-chave:knowledge management
public administration
OKA method — Sysoka
Curitiba.
gestión del conocimiento
administración pública
método OKA — Sysoka
gestão do conhecimento
administração pública
Descrição
Resumo:This article aims to analyze how knowledge management is manifested in the public administration of Curitiba’s municipal government. To do it, we used the Organizational Knowledge Assessment method (OKA), created by the World Bank and organized by the National School of Public Administration (Enap). Regarding the methodological procedures, the case study was used as a research instrument and data collection. As a result, we identified the process of organizational assessment, indicating the similarities and distinctions of method development of each destined area , and the importance of systematically implementing an evaluation process allied with the planning of the public organization with strategies for disseminating, sharing and applying the produced knowledge