IT-enabled dynamic capability on performance: An empirical study of BSC model

Few studies have investigated the influence of “information capital,” through IT-enabled dynamic capability, on corporate performance, particularly in economic turbulence. Our study investigates the causal relationship between performance perspectives of the balanced scorecard using partial least sq...

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Detalles Bibliográficos
Autores: Yoshikuni, Adilson Carlos, Albertin, Alberto Luiz
Tipo de recurso: artículo
Estado:Versión publicada
Fecha de publicación:2017
País:Brasil
Institución:Fundação Getulio Vargas (FGV)
Repositorio:Revista de Administração de Empresas
Idioma:inglés
OAI Identifier:oai:ojs.periodicos.fgv.br:article/68556
Acceso en línea:https://periodicos.fgv.br/rae/article/view/68556
Access Level:acceso abierto
Palabra clave:Corporate performance
information technology
dynamic capability
business process improvement
economic turbulence.
Desempeño corporativo
tecnología de la información
capacidad dinámica
mejora de procesos empresariales
turbulencia económica.
Desempenho corporativo
tecnologia da informação
capacidade dinâmica
melhoria de processos de negócios
turbulência econômica.
Descripción
Sumario:Few studies have investigated the influence of “information capital,” through IT-enabled dynamic capability, on corporate performance, particularly in economic turbulence. Our study investigates the causal relationship between performance perspectives of the balanced scorecard using partial least squares path modeling. Using data on 845 Brazilian companies, we conduct a quantitative empirical study of firms during an economic crisis and observe the following interesting results. Operational and analytical IT-enabled dynamic capability had positive effects on business process improvement and corporate performance. Results pertaining to mediation (endogenous variables) and moderation (control variables) clarify IT’s role in and benefits for corporate performance.