The Fuzzy Front End of New Product Development for Brazilian Technology-Based Companies in the Medical Device Industry: a Causal Model

The Fuzzy Front End (FFE) is considered the first stage of New Product Development (NPD).The fuzzy front end decisions have great impact on product quality, costs, and time spent onnew product projects. This paper seeks to identify which fuzzy front end activities and practicescontribute the most to...

ver descrição completa

Detalhes bibliográficos
Autores: Mendes, Glauco H.S., de Toledo, José Carlos
Formato: artículo
Estado:Versión publicada
Fecha de publicación:2011
País:Brasil
Recursos:Associação Brasileira de Engenharia de Produção (ABEPRO)
Repositorio:Brazilian Journal of Operations & Production Management (Online)
Idioma:inglés
OAI Identifier:oai:ojs.bjopm.org.br:article/124
Acesso em linha:https://bjopm.org.br/bjopm/article/view/V8N1A6
Access Level:acceso abierto
Palavra-chave:Fuzzy front end
New product development
Medical device industry
Descrição
Resumo:The Fuzzy Front End (FFE) is considered the first stage of New Product Development (NPD).The fuzzy front end decisions have great impact on product quality, costs, and time spent onnew product projects. This paper seeks to identify which fuzzy front end activities and practicescontribute the most to new product success of Brazilian Technology-Based Companies (TBCs)in the medical device industry and to provide a causal model for the fuzzy front end of newproduct development. The data were obtained by a survey carried out in 30 small companiesincluding 49 new product projects. The companies were requested to choose new successful andunsuccessful product projects. The results demonstrate that successful projects are distinguishedfrom unsuccessful projects due the follow practices: marketing orientation, the companycompetence to translate client needs into product characteristics, proficiency in idea generation,the interface between Marketing and R&D in the fuzzy front-end and the role performed bythe leader project. Having got these findings, it was possible to propose a causal model withthe critical success factor in four dimensions: strategic; process; organization; and leadership.