Measuring agri-food supply chain performance: insights from the Peruvian kiwicha industry

Purpose: Agri-food firms face many challenges when assessing and managing their performance. The purpose of this research is to determine important factors for an integrated agri-food supply chain performance measurement system. Design/methodology/approach: This research uses the Peruvian kiwicha su...

Descripción completa

Detalles Bibliográficos
Autores: Ramos, Edgar, Coles, Phillip S., Chavez, Melissa, Hazen, Benjamin
Tipo de recurso: artículo
Fecha de publicación:2022
País:Perú
Institución:Universidad Peruana de Ciencias Aplicadas
Repositorio:UPC-Institucional
Idioma:inglés
OAI Identifier:oai:repositorioacademico.upc.edu.pe:10757/659810
Acceso en línea:https://doi.org/10.1108/BIJ-10-2020-0544
http://hdl.handle.net/10757/659810
Access Level:acceso abierto
Palabra clave:Agri-food supply chain
Kiwicha
Metrics
Performance measurement
Supply chain management
https://purl.org/pe-repo/ocde/ford#2.11.04
Descripción
Sumario:Purpose: Agri-food firms face many challenges when assessing and managing their performance. The purpose of this research is to determine important factors for an integrated agri-food supply chain performance measurement system. Design/methodology/approach: This research uses the Peruvian kiwicha supply chain as a meaningful context to examine critical factors affecting agri-food supply chain performance. The research uses interpretative structural modelling (ISM) with fuzzy MICMAC methods to suggest a hierarchical performance measurement model. Findings: The resulting kiwicha supply chain performance management model provides insights for managers and academic theory regarding managing competing priorities within the agri-food supply chain. Originality/value: The model developed in this research has been validated by cooperative kiwicha associations based in Puno, Peru, and further refined by experts. Moreover, the results obtained through ISM and fuzzy MICMAC methods could help decision-makers from any agri-food supply chain focus on achieving high operational performance by integrating key performance measurement factors.