Design of a chatbot as a distance learning assistant

Within the process of progressive digitization of materials and tools for teaching and distance learning of a subject of introduction to Microeconomics (quarterly, in year three of the Degree in Social Work), taught by the authors at the National University of Distance Education (UNED), a virtual as...

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Detalles Bibliográficos
Autores: Tamayo Lorenzo, Pedro Antonio, Herrero Alcalde, Ana, Martín Román, Javier, Navarro Ruiz, Carolina, Tránchez Martín, José Manuel
Tipo de recurso: artículo
Fecha de publicación:2020
País:España
Institución:Universidad Nacional de Educación a Distancia
Repositorio:e-spacio. Repositorio Institucional de la UNED
Idioma:inglés
OAI Identifier:oai:e-spacio.uned.es:20.500.14468/11851
Acceso en línea:https://hdl.handle.net/20.500.14468/11851
Access Level:acceso abierto
Palabra clave:Distance learning
Online learning
Artificial Intelligence
Chatbot
Descripción
Sumario:Within the process of progressive digitization of materials and tools for teaching and distance learning of a subject of introduction to Microeconomics (quarterly, in year three of the Degree in Social Work), taught by the authors at the National University of Distance Education (UNED), a virtual assistant in the form of chatbot, or conversational robot, called EconBot, has been designed and made available to students from 2017. This paper presents the reasons that led to its adoption, the process of its development, differentiating two phases, its characteristics and functions, the assessment of its usefulness and the role of teachers in the implementation of this type of technological innovation.