Cita APA

Carrasco González, R. A., Blasco López, M. F., García De Madariaga Miranda, J., Pedreño Santos, A., & Herrera-Viedma, E. (2018). A Model to Obtain a SERVPERF Scale Evaluation of the CRM Customer Complaints: An Application to the 4G. Telecommunications Sector.

Citación estilo Chicago

Carrasco González, Ramón Alberto, María Francisca Blasco López, Jesús García De Madariaga Miranda, Ana Pedreño Santos, y Enrique Herrera-Viedma. A Model to Obtain a SERVPERF Scale Evaluation of the CRM Customer Complaints: An Application to the 4G. Telecommunications Sector. 2018.

Cita MLA

Carrasco González, Ramón Alberto, et al. A Model to Obtain a SERVPERF Scale Evaluation of the CRM Customer Complaints: An Application to the 4G. Telecommunications Sector. 2018.