Trust and Conflict in Online Groups with Faultlines: Results of an Intervention to Improve Emotion Regulation
The formation of confronted subgroups in a group can be harmful for collaboration. Thus, reducing the salience of in-subgroup and out-subgroup distinctions is crucial for reducing group conflict. The present study examines whether an online intervention in emotion regulation techniques could be usef...
| Autores: | , , , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión aceptada para publicación |
| Fecha de publicación: | 2024 |
| País: | España |
| Institución: | Universitat Oberta de Catalunya (UOC) |
| Repositorio: | O2, repositorio institucional de la UOC |
| OAI Identifier: | oai:openaccess.uoc.edu:10609/151459 |
| Acceso en línea: | https://hdl.handle.net/10609/151459 |
| Access Level: | acceso abierto |
| Palabra clave: | emotion regulation intragroup faultlines task conflict process conflict group trust |
| Sumario: | The formation of confronted subgroups in a group can be harmful for collaboration. Thus, reducing the salience of in-subgroup and out-subgroup distinctions is crucial for reducing group conflict. The present study examines whether an online intervention in emotion regulation techniques could be useful for reducing conflict and, subsequently, improving trust in online groups split into subgroups. The sample consisted of 208 undergraduate students (grouped into 52 four-person groups) who participated in a randomized pre-post design with a control group. Results showed that the intervention increased group trust by reducing both task conflict and process conflict. |
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