Record Citations

APA Citation

Ismail, A., Ridzuan, A. A., Rose, N. I. R., Abdullah, M. M. B., Rahman, M. S., & Francis, S. K. (2013). Examining the relationship between service quality and customer satisfaction: A factor specific approach.

Chicago Style Citation

Ismail, Azman, Ahmad Azan Ridzuan, Nur Ilyani Ranlan Rose, Muhammad Madi Bin Abdullah, Muhammad Sabbir Rahman, and Sebastian K. Francis. Examining the Relationship between Service Quality and Customer Satisfaction: A Factor Specific Approach. 2013.

MLA Citation

Ismail, Azman, et al. Examining the Relationship between Service Quality and Customer Satisfaction: A Factor Specific Approach. 2013.

Warning: These citations may not always be 100% accurate.

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