Ismail, A., Abdullah, M. M. B., & Francis, S. K. (2009). Exploring the relationships among service quality features, perceived value and customer satisfaction.
Chicago Style CitationIsmail, Azman, Muhammad Madi Bin Abdullah, and Sebastian K. Francis. Exploring the Relationships Among Service Quality Features, Perceived Value and Customer Satisfaction. 2009.
MLA CitationIsmail, Azman, Muhammad Madi Bin Abdullah, and Sebastian K. Francis. Exploring the Relationships Among Service Quality Features, Perceived Value and Customer Satisfaction. 2009.
Warning: These citations may not always be 100% accurate.