THE BALANCED SCORECARD IN NON-ECONOMIC ORGANIZATIONS: A CASE STUDY
This article aims to show the applicability of the Balanced Scorecard (BSC) in organizations without economic purposes through the presentation of a research developed in an educational foundation. Methodologically this article is classified as descriptive and exploratory with a qualitative approach...
| Autores: | , , , |
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| Tipo de recurso: | artículo |
| Estado: | Versión publicada |
| Fecha de publicación: | 2016 |
| País: | Brasil |
| Institución: | Universidade do Sul de Santa Catarina (UNISUL) |
| Repositorio: | Revista Eletrônica de Estratégia e Negócios |
| Idioma: | portugués |
| OAI Identifier: | oai:portaldeperiodicos.animaeducacao.com.br:article/3501 |
| Acceso en línea: | https://portaldeperiodicos.animaeducacao.com.br/index.php/EeN/article/view/3501 |
| Access Level: | acceso abierto |
| Palabra clave: | Balanced Scorecard Performance Evaluation Management Strategic Map Strategic Panel. Avaliación de Desempeño Gestión Mapa Estratégico Panel Estratégico. Avaliação de Desempenho Gestão Painel Estratégico. |
| Sumario: | This article aims to show the applicability of the Balanced Scorecard (BSC) in organizations without economic purposes through the presentation of a research developed in an educational foundation. Methodologically this article is classified as descriptive and exploratory with a qualitative approach, in the form of a case study. As a result, it is clear that the BSC can be used as a management tool for non-profit entities, since the interactions cause-effect demonstrated by means of panels and the strategic map of the organization studied contributed to the translation of strategy measurable targets and logical connection between objectives, performance indicators and the expected results, facilitating the understanding, control and enforcement of established targets. |
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