Santos, C. P. d., & Fernandes, D. V. d. H. (2011). Perceptions of justice after recovery efforts in internet purchasing: The impact on consumer trust and loyalty toward retailing sites and online shopping in general.
Citación estilo ChicagoSantos, Cristiane Pizzutti dos, y Daniel Von der Heyde Fernandes. Perceptions of Justice After Recovery Efforts in Internet Purchasing: The Impact On Consumer Trust and Loyalty Toward Retailing Sites and Online Shopping in General. 2011.
Cita MLASantos, Cristiane Pizzutti dos, y Daniel Von der Heyde Fernandes. Perceptions of Justice After Recovery Efforts in Internet Purchasing: The Impact On Consumer Trust and Loyalty Toward Retailing Sites and Online Shopping in General. 2011.
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